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    Philips hearsuite

    I purchased a license for $20 from Hearing Aid Software. Had no problems and the license appears to be fully functional and legal as far as I know. The software updated on my PC when required (I went from 2024.2 to 2025.1). The Noahlink 2 wireless interface is available for $140, which I also...
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    Need help: Philips 9050 cannot connect to HearSuite 2024.2

    Appreciate all the good advice to someone new to this stuff. However, I have done a fair amount of computer work over many years and have learned hard lessons that came from not backing up data at a location away from the place or device where the data are actually being modified or used. The...
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    Need help: Philips 9050 cannot connect to HearSuite 2024.2

    The *.nhax file will go wherever the user saves it. However, I learned that HearSuite uses that file only for import and export purposes. HearSuite keeps all of its data in a database file which appears to be located in "c:\ProgramData\Philips HearSuite\HearSuite\ConfigurationData\Databases"...
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    Phillips HearSuite 2024.2 and Genie 2024.2 update to 2025

    Take a look at an earlier post from me on updating HearSuite. The updater would not work. I discovered that I had turned off update notifications in Windows 11. As soon as I turned it on, the updater worked. The setting was under System - Notifications.
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    Need help: Philips 9050 cannot connect to HearSuite 2024.2

    Thanks. I did a save for just the one client (me) rather than all. So, I assume that Costco (if they were so inclined) could do the same thing and give me a copy of my file on a thumb drive (or even email me the file as it is pretty small). So, do you know the default location in Windows for...
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    Need help: Philips 9050 cannot connect to HearSuite 2024.2

    Does anyone know where Hearsuite stores individual patient data files and what the file extension is. I opened my file and went to Export Clients in the file menu. I got a file with a "*nhax" extension. This looks more like a Noah file rather than a Hearsuite one. I am hoping that when I...
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    Need help: Philips 9050 cannot connect to HearSuite 2024.2

    I was able to get it to connect today. It probably did not make any difference, but I plugged the Noahlink 2 into a USB3 port on the back of the PC rather than a USB2 on the front of the computer that was not working yesterday (the front USB2 port goes directly to the PC's motherboard and not...
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    Need help: Philips 9050 cannot connect to HearSuite 2024.2

    Thanks for the tip. My Hearsuite updater notices were not working because I had configured Windows 11 not to pester me with notices. After turning notices on, I was able to download and install 25.1 using the update program. So, I tried it again while wearing the 9050 aids, but it still would...
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    Need help: Philips 9050 cannot connect to HearSuite 2024.2

    I just got a Philips 9050 from Costco. I was hoping to use it with Philips Hearsuite - I have the latest version 2024.2, Build 23.24.14. My Windows 11 PC connects directly (no hub) to a Noahlink Wireless 2 with the latest firmware (3.23). I used Noahlink's April 2025 Firmware Upgrader 3.3.0.0...
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