I am a relative newbie, however after 8 months going back and forth to my local Costco, and even switching to the Dept Manager, as they are not customer oriented or performance driven. They don't listen to the customer to really understand the problem, and ignore most complaints, and don't have the technical understanding and aptitude to be doing the job they are assigned. I complained about wire lengths being too long at 2 week follow up, and got a BS answer rather than the right wire length. The manager finally fixed that problem 2 weeks ago. They were so long they floated above ear and fell off ears. Simple change from 3 to 2 solved issue. They should have used fitting tool in first place, but did not. The list is long so just touching on some of issues with this Costco.
So after trying to avoid DIY, I jumped in Head First. I been programmed my Phillips 9050's for a several days now, and I have found solutions to my problems that Costco either did not know about or were unwilling to do. Either way, never going back to NOT dialing in hearing aids myself.
Now to my question. How do you enter Masked Bone Conduction (BC) measurements in Phillips Hearsuite Fitting Softeware, version 25.1? I see how to enter unmasked, but don't know how to enter masked?
Would really appreciate some help here, as the instructions are very very skimpy and my training is watching a lot of youtube videos to get to this point but have not seen details like this for entering audiogram data. I do have a basic understanding of sound and have done Room Correction of my home theater, so is very similar in a lot of ways.
So after trying to avoid DIY, I jumped in Head First. I been programmed my Phillips 9050's for a several days now, and I have found solutions to my problems that Costco either did not know about or were unwilling to do. Either way, never going back to NOT dialing in hearing aids myself.
Now to my question. How do you enter Masked Bone Conduction (BC) measurements in Phillips Hearsuite Fitting Softeware, version 25.1? I see how to enter unmasked, but don't know how to enter masked?
Would really appreciate some help here, as the instructions are very very skimpy and my training is watching a lot of youtube videos to get to this point but have not seen details like this for entering audiogram data. I do have a basic understanding of sound and have done Room Correction of my home theater, so is very similar in a lot of ways.



