Issues with sound on tv, radio, etc. with new hearing aids

Debster

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Thank you for this forum. I have worn hearing aids for decades and I just purchased a new pair of BTE aids by Phonak.
I have never used Phonak before and I have a 60 day trial period, so I hope my audiologist and I have success in resolving the problem before that ends.
I can hear regular speech and sounds just fine with these Nadia BTE aids. But when we are watching TV or I listen to AM on a clock radio, the sound increases periodically for 5 to 10 seconds and then lowers. I have not moved my head or touched the aids in any way. It just happens and then goes back down.
Have any of you had this experience? If so, do you know how to resolve it?
Thank you!
 
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