Alternatively, if you don't have Starkey Pro Fit installed, then you can setup Starkey Inspire for legacy hearing aids, and also Starkey Pro Fit 2023.0 (or latest) for newer/current hearing aids using the three steps that are described in a DIY School Hearing Aids PDF file named (01 Free Hearing Aid Fitting Software). In the same PDF file you will also find a suggestion procedure for obtaining the fitting software. Tip: Posting a software request on the DIY School (v2.1) topic might result in other DIY members sharing with you.