@Chrisvdw Read your PM/Private Message/Conversation for info about how to find Genie 2I am a person who loves to help other people. I have an elderly on the street who was given a set of oticon hearing aid. they actually do have a hearing test done and have the papers with the graph on, but cannot afford going back. So I'd like to help. It seems we need the Oticon Genie 2 software if anyone can private message me. Thanks Chris