Having hearing issues for years following an auto accident; found this forum today & hope you can help! Just the other day I discovered that by separating my ears in my Phonak/Sennheiser App, I could hear much better. However, there are problems with that. About 7 yrs w/HAs & this is a major improvement for me. Why didn’t someone think of this before! I’m sorry in advance for the length of this post but please bear with me. I really need input from all of you. Took K10s in for refurb. Was given loners (Sennheiser). Could barely hear in the L aid. Figured something wrong with that L aid but decided though to just keep them as I’d have my own back quickly. But during that nite, thinking about it, wondered what would happen if I separated the aids in the app. In morning i opened app & did just that. OMG, I could hear significantly better than I’ve hear over the past 7+ years. Then tried to figure out if I could save the setting as a new program. Seemed to have worked. But the app, when opened to this new program, didn’t show the separation of the volume. The app showed the ears equal in volume even though it seemed I could still hear as if they were separated, Then I wanted to “adjust” this new setting further so clicked on that. Well, when that screen opens, there is no way to “adjust” each ear separately that I can find. This separation of the ears that I stumbled on is a real game changer for me. I wondered why no one, including myself, thought about doing this over the years. Does anyone have any input about all of this for me? Is there a way for a person to separate the hearing aids, then make adjustments to each one independent of the other? Any input / help / ideas / suggestions would be truly appreciated. Thank you.