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Hi cooljimy84, please check your PM

Sorry typo above! The correct start up string C:\Program Files (x86)\Starkey\ProFit\ProFit.Host.PatientBase.exe launch AudibelFitting --> AudibelFitting (with capital F )

Hi there. Actually you need to install the latest software: PatientBase Setup 28.0.10003.0 and Starkey ProFit 2025.1. For programming Audibel Vitality AI install latest software: Starkey ProFit 2025.1 (at time of writing it is ProFit 2025.1: Version: 6.0.10210.0) Starkey Patientbase (...

For remote programming Widex hearing aids you will need additionally a Widex REMOTE LINK device, and Remote Care App on the smartphone. So the audiologist lend the Remote Link device to the client for the time of remote programming. see Widex Pro website

Hi there. Please check your PM (private message)

Hi , i'm not using Connex, but did you try to downgrade NoahLink Wireless by installing an older Firmware ? Link to older firmware for NoahLink Wireless https://www.himsa.com/himsa_download/noahlink-wireless-downloads/noahlink-wireless-older-firmware-versions/ You could also try a repair or a...

Download Genie 2017.1

Open the folder: C:/Programme(x86)/Phonak/Phonak Target and double klick on TargetBackupTool.exe This programm helps you to backup the stand alone database of all clients. TargetBackupTool saves the whole database (all client sessions). Alternatvely klick Windows Startmenu -> All...

There is no difference between standard CS44 cable and Starkey Purple/Straight Cable. The Starkey Purple Cable have same pinout as standard CS44 cable. I know this , because years ago i could only find a pair of straight CS44a (Phonak) cables and have to make a adapter which reverse pin 3...

Hi, i can confirm that Z22A Li-Ion (3.8 V / 20.0 mAh) from Zhuhai Zhi/ZeniPower also replaces original batteries for Oticon Real