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I reinstalled the Visual C++ Redist and Genie installed OK. 2023.2 has now installed via the updater.

Yes.2023.1

I'm installing Genie 2 on a newly acquired Windows 10 laptop and I'm getting an error: The installation failed MS Visual C++ 2015 Redist Thoughts?

I just received a response from a very helpful member on another forum so I now have something to work on...

Despite having previously done the same, and clearly not having learned from the experience, I have now lost a second receiver retention clip from my Phonak Marvel HAs while opening the casing for cleaning. I can’t get replacements anywhere, so I have decided to do a 3-d print of the part...

I get this all the time if I change to one of the user-created programs settings in the app and leave the phone connected (via BT) but doing something else (i.e. with MyPhonak in the background). I find that, if I change to a user-created setting, and then turn Bluetooth off, it seems to avoid...

Signia claim some success in tinnitus treatment with their notch therapy. Basically, this involves lowering amplification in the frequency range that most closely matches the frequency at which one experiences tinnitus (assuming a constant tone obviously). Has anyone tried to emulate this...