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Thank you for all of this, I really appreciate it. It is a GNReSound manufactured 1/3/2020. I will look into this further.

Specsavers have just told me that my 6 year old Advance ADV661 hearing aid (one of a pair) is obsolete and cannot be repaired. I suspect that, like last time, the wire connecting the hearing aid to the 'loudspeaker' in my ear is snapped at the base of the HA. 1. It seems to be difficult to...