Help for finding new hearing aids & audiologist

earulus9

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I’m writing for help in this new world of hearing aids for a loved one. We have Medicare A & B, NY Medicaid, Hamaspik MLTC. Recent hearing test shows moderate-severe hearing loss in both ears. 5 y/o Rextons from Costco don’t hold charge. Idk if Medicaid covers hearing aids so I asked audiologist offices if they accept my MLTC (secondary insurance?). Trying for Starkey, Oticon, or Phonak - not educated on all of their models.

Had an appointment, audiologist seemed disinterested/relieved we did a test. According to them, our insurance only covers Sombra brand, which doc admitted were basic. I asked if insurance could cover a “better” brand; he agreed to write a letter of medical necessity for Oticon. To my surprise, there was a blank box for $; I don’t know how insurance works, so I’d like to learn. He put ~$2000 from what I recall (for “basic model”) and said to revisit after approval.

I expected to walk with a pair of trial hearing aids, so I was somewhat dismayed. Felt like he could not give us anything unless the product was already paid for (by insurance?). Naively, I thought the doctor could write a letter of medical necessity for any aid/price and insurance would just cover it if default was inadequate. But there’s is a cap? Could he have put a higher figure? It seems like the audiologist takes a cut too? We signed a purchase agreement.

Also learned all brands (Phonak, Oticon, Starkey) follow the same price tiers: 2950, 3950, 4950, 5950, 6950 usd. What I don’t remember the audiologist answering is the price point at which the hearing aids are utterly useless for our level of hearing loss and diminishing returns? Is there a standard price across industry that includes the adjustment services along with the aids themselves? I asked if they do Real Ear Measurement, which I read somewhere is a “gold standard” – they said no.

If I book another appointment somewhere else, how should I start? Ask directly for Phonak/Oticon/Starkey If I’m already paying out of pocket, do I need to restrict myself to audiologists that accept my insurance? I’ve read that the key is not the brand but to find a “good” audiologist, or I guess really one that seems like they care about sick/old people and wants to helpful in improving our QoL. Please, any and all advice would be most appreciated because this loved one is very sick. Thank you.
 
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