Oticon JET 1 BTE HA’s not showing up in Genie 2

llamagalama

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Hiya. I am new to this so I assume I’ve just messed something up. I have a copy of genie 2 and I have a noahlink wireless. Genie can see the noahlink and talk to it but it can not find my hearing aids. I have tried removing them from the Bluetooth on my phone and turned off Bluetooth and wifi from my pc. I have uninstalled and reinstalled the drivers and still have no luck. Any help would be appreciated
 
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