pvc
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- Apr 12, 2023
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Some have experienced problems with old Phonak Target Media and Sounds that are out of date and not updateable (for example see this → post);
This is difficult to recreate and test. So here's a recommended solution;
Use Windows Control Panel/ Programs and Features to Uninstall all three components. This will not discard your Phonak Client Database so all of your clients and sessions will be retained.
Next install Phonak Target 9.1 (or Latest) and proceed to the "Updates" screen to Update and Install the other Media/Sounds components;
This is difficult to recreate and test. So here's a recommended solution;
Use Windows Control Panel/ Programs and Features to Uninstall all three components. This will not discard your Phonak Client Database so all of your clients and sessions will be retained.
Next install Phonak Target 9.1 (or Latest) and proceed to the "Updates" screen to Update and Install the other Media/Sounds components;