Need help: Philips 9050 cannot connect to HearSuite 2024.2

Bellmac said:
So, do you know the default location in Windows for HearSuite *.nhax files?
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Windows (File Explorer/This PC) has a search box in the upper right corner of that window. Search for *.nhax
 
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pvc said:
Windows (File Explorer/This PC) has a search box in the upper right corner of that window. Search for *.nhax
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The *.nhax file will go wherever the user saves it. However, I learned that HearSuite uses that file only for import and export purposes. HearSuite keeps all of its data in a database file which appears to be located in "c:\ProgramData\Philips HearSuite\HearSuite\ConfigurationData\Databases". The name of the file is "StandAloneDb.sqlite". One AI source I consulted said the name of the file is "HearSuite2.sdf", but that appears to be old information. When I re-asked AI, it confirmed the sqlite file is the database file.

So, I think if folks want to be sure their data is safe, they should backup that location. I don't know if HearSuite allows a different location for its database.
 
Bellmac said:
So, I think if folks want to be sure their data is safe, they should backup that location. I don't know if HearSuite allows a different location for its database.
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That's overkill Bro. Your hearing aid settings, are backed up in your hearing aids. And that has other implications aside from data backup of software. Please read a DIY School Hearing Aids (v2.2) PDF File named (02 How to Program your Hearing Aids) and specifically, Step 4 – Save your Original Professional Settings (if any).

The DIY School Hearing Aids (v2.2) access portals are at your finger tips via 24/7 cloud storage access.
  • Start here → DIY School Hearing Aids (v2.2) to find the access portals
  • You can easily find the Access Portals again/anytime, by clicking any PVC Avatar (click twice - counting the 2nd popup Avatar)
  • When logged in, you can find the Access Portals again/anytime, by clicking a Link in my Signature
  • And finally, you can perform a simple Internet search for "DIY School Hearing Aids"
 
pvc said:
That's overkill Bro. Your hearing aid settings, are backed up in your hearing aids. And that has other implications aside from data backup of software. Please read a DIY School Hearing Aids (v2.2) PDF File named (02 How to Program your Hearing Aids) and specifically, Step 4 – Save your Original Professional Settings (if any).

The DIY School Hearing Aids (v2.2) access portals are at your finger tips via 24/7 cloud storage access.
  • Start here → DIY School Hearing Aids (v2.2) to find the access portals
  • You can easily find the Access Portals again/anytime, by clicking any PVC Avatar (click twice - counting the 2nd popup Avatar)
  • When logged in, you can find the Access Portals again/anytime, by clicking a Link in my Signature
  • And finally, you can perform a simple Internet search for "DIY School Hearing Aids"
Click to expand...
Appreciate all the good advice to someone new to this stuff. However, I have done a fair amount of computer work over many years and have learned hard lessons that came from not backing up data at a location away from the place or device where the data are actually being modified or used. The hearing aid as well as the PC program would not be regarded as an adequate backup as they are the primary place where data are in use and are subject to physical and/or electronic data loss. But I will spend more time on your well-conceived DIY school. I have only had my hearing aids 3 days so have a lot to learn. My biggest problems are mostly getting the darn things in my ear and keeping them in place, but I am making progress.
 
I don't wish to diminish the importance of Data backup. I was just trying to point out that your hearing aid settings requires no special extra backup protection, compared to your other data files (or OS files). Furthermore, your hearing aid settings actually should require less backup protection, because there is always an extra copy of the settings residing in your hearing aids.

I build my own computers, and I always build them for (fast-and-reliable) disk-image-backup. Using disk-image-backup is more reliable because everything gets backed up (your Windows OS files, plus all software files, plus all data files). Every single (Byte or Bit) from my C:\ drive gets backed-up to an image file on my second drive. And because it's using lightening fast NVMe drives (Gen 5 on my last build) then the backup task is very fast.

Here's a Clickable Link for → my last two mini-ITX builds. Each has two NVMe drives for lightening-fast disk image backup. Also, the software I use for image backup is a free version.
 
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